Embrace the Future of Scheduling: New Online Booking Features from MyTime

MyTime is revolutionizing how businesses manage appointments and interact with clients. This powerful array of features is designed to enhance user adoption and satisfaction. With improvements such as Promotions at Checkout, Service Groups, Scheduled Add-Ons, and Multi-Client Services, MyTime is focused on creating a more streamlined and engaging booking experience for both businesses and customers.

Promotions at Checkout

Whether it’s a seasonal campaign or the introduction of a new service, promotions drive engagement and encourage repeat bookings. Businesses now have the flexibility to customize promotions for use within the Booking Widget, allowing customers to apply promo codes during checkout for deals on qualified services, classes, memberships, packages, and gift cards. Promotions can also be configured to automatically apply when qualified items are added to the cart. Follow our detailed guide to configure promotions that are seamless for customers to use in the Booking Widget.

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Service Groups

Another exciting addition is the Service Groups feature, which allows businesses to bundle services together in the Booking Widget. By presenting services that might already be commonly booked together, businesses can make it easier for clients to book multiple offerings while encouraging increased spending per visit. For example, a spa could offer a bundled massage and facial at a discounted rate, encouraging clients to utilize more services. This feature empowers businesses to customize their offerings, improving client engagement and driving more revenue through thoughtful upselling strategies.

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Add-On Services

In addition to Service Groups, the Add-On Services feature facilitates upselling during the booking process. When clients select a core service, they’re prompted with relevant add-ons that enhance their appointment experience. This not only increases average transaction values but also improves satisfaction by allowing clients to tailor their bookings to their specific needs. For instance, a hair salon could suggest a deep conditioning treatment alongside a haircut, creating opportunities for clients to enhance their experience while increasing revenue for the business. This feature directly contributes to reducing administrative overhead and streamlining the upselling process.

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Scheduling Add-on Services

In the realm of pet boarding and pet care, the Scheduling Add-On Services feature plays a crucial role in improving the stay experience for pets. When clients book a boarding reservation, they can easily book additional services for specific days and times during their pets stay, such as daily playtime, training sessions, or grooming. This flexibility allows pet owners to create a tailored boarding package that meets their pet's needs while increasing the overall revenue for the facility. For instance, a pet owner might opt for additional daily walks or socialization sessions to ensure their furry friend has a fulfilling stay. This not only boosts customer satisfaction but also makes it easier for facilities to manage add-on services and reduce administrative burdens.

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Multi-Client Services

MyTime now supports Multi-Client Services, addressing common scheduling pain points for businesses providing services commonly meant for more than one individual. This new functionality makes it easy for clients to provide helpful information about who else will be partaking in the service, all in a single transaction. Now clients can book couples massages feeling rest assured that the spa will be prepared with the preferences, contact information, and histories for each of them. This convenience saves time for the business and improves the overall client experience, making it more likely they’ll return for future appointments.

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Conclusion

MyTime's Online Booking solution continues to transform the appointment scheduling landscape, offering innovative solutions that cater to both businesses and clients. By integrating features like the Promotions at Checkout, Service Groups, Scheduled Add-Ons, and Multi-Client Services, we simplify the booking process while improving the overall customer experience. These enhancements empower businesses to engage more effectively with their clients, streamline operations, and drive revenue growth. It’s essential for businesses to embrace these updates, communicate their benefits, and leverage them to build stronger client relationships. With these advancements, MyTime is committed to setting a new standard in online booking, making scheduling more intuitive and efficient for everyone involved.