2025 was one of MyTime’s most significant years of product development. As franchise and multi-location brands pushed for greater efficiency, clearer reporting, modern guest experiences, and more automation, we focused on solving real operational challenges — not just adding features.
At the core of this year’s roadmap was one mission: streamlining operations, enhancing customer engagement, and leveraging AI-driven insights to help service-based businesses scale efficiently.
Every release this year supported that mission — and laid the groundwork for transformative improvements coming in 2026.
Scheduling is one of the biggest sources of friction for multi-location service brands. In 2025, MyTime focused on reducing manual work and eliminating edge-case booking scenarios that slowed teams down.
Scheduling now adapts to the way franchise operations actually work — not the other way around.
→ Fewer errors, smoother booking flows, and significantly less back-and-forth between staff and clients.
Memberships are core to predictable revenue, but most systems make them rigid or difficult to manage at scale.
Operators can configure memberships to match their exact business model without losing visibility or control.
→ More stable recurring revenue, increased flexibility, and franchise-wide consistency in how credits and benefits are used.
Multi-location financials are notoriously time-consuming because systems often handle transactions, royalties, and adjustments differently from store to store.
Franchisors and operators finally have clarity into how revenue is earned and how funds move across the business.
→ Faster month-end close, fewer manual adjustments, and cleaner franchise-wide financial insights.
Client communication determines show rates, retention, and rebooking — but most systems treat messaging as an afterthought.
Operators now have reliable, automated communication that keeps clients engaged throughout their lifecycle.
→ Higher show rates, stronger retention, and more referral volume without adding operational load.
Inventory accuracy impacts margins, cash flow, and client experience — especially across large networks.
Brands get clearer visibility into stock status and profitability across every location.
→ Less shrink, better cash management, and faster decisions on reorders and product strategy.
As franchise networks scale, so does risk. 2025 focused on strengthening governance and reducing unauthorized changes.
Strong oversight at both the franchisor and location levels.
→ More control, more accountability, and reduced operational risk.
2026 will be the most transformative year in MyTime’s history, with advancements that modernize day-to-day operations and deepen platform intelligence.
A complete frontend redesign that improves speed, reduces clicks, and increases ease of use.
→ Faster workflows, easier staff training, and smoother daily operations.
AI will expand across the platform to surface insights, automate routine tasks, and enhance guest experiences.
→ Better decisions, earlier issue detection, and more bookings handled automatically.
2026 will bring next-generation tools that show what truly drives revenue across locations.
→ Clarity on ROI and better conversion from marketing efforts.
Predictive forecasting that anticipates stock needs based on demand, seasonality, and location-level patterns.
→ Fewer stockouts, fewer overpurchases, and smarter inventory planning.
→ Lower admin burden and stronger enterprise-wide consistency.
Everything we delivered in 2025 — and everything we’re building in 2026 — is shaped by real conversations with operators. The feedback and real-world experiences shared by our merchants continue to influence our product direction in meaningful ways, and we’re grateful for the trust they place in MyTime.
If you’re exploring MyTime and want to see how these updates can strengthen your operations, we’d be happy to walk you through the platform.
👉 Schedule a conversation with our team to explore how MyTime can support your growth in 2026.
Thank you for being part of this journey. We’re excited for what’s ahead.